The Elk+Avenue hotel in Banff, Alberta is a mid to upper range hotel providing a comfortable and pleasant experience for those staying in beautiful Banff.
Check-in / Check-Out
The check-in and check-out experience were great. The staff were efficient and pleasant and the front desk was always staffed.
We had a problem with the first room that we were given. The room has an in-room air conditioner mounted on the wall leading to the loft and it was dripping water onto the carpet below.
We reported this to the front desk and they immediately gave us a key to another room of the same class and asked us to confirm the new room was OK. We checked it out and moved our stuff over and had no further issues. Well handled.
Since we were traveling with two teenagers, we decided to rent the “loft”, which features two double beds and a sofa bed.
The room was comfortable and spacious. The carpeting was a little worn but everything was serviceable. I liked the shower – it had both an overhead spout and a wand.
There is a restaurant in the hotel, the Farm & Fire. It serves breakfast, lunch and supper. Breakfast is not included with the room, unless you are a Pursuit Rewards member.
We ate breakfast there a couple of times. The food is great but the menu selection is a bit limited. I wouldn’t want to eat there more than a few times; fortunately, this is Banff and there are plenty of other options in walking distance.
The hotel features free wifi (at a good speed), air conditioned rooms, and underground parking (for a daily fee).
The Elk+Avenue hotel is located in downtown Banff and everything is in easy walking distance. There is a grocery store across the street, and the hotel is located on Banff Avenue where the vast majority of shops and restaurants in Banff are.
The hotel appeared to be fully accessible.